ExamWise

ExamWise Privacy Policy

切換至中文版

Last Updated: February 8, 2026

ExamWise values your privacy. This Privacy Policy applies to the ExamWise website and iOS App (collectively referred to as the "Service"), and explains how we collect, use, disclose, process, and protect information that users provide to us when using our Service. By using our Service, you agree to the data processing practices described in this Privacy Policy.

Table of Contents

  1. Information We Collect
  2. How We Use Information
  3. Third-Party Login Account Information
  4. Guest Accounts
  5. Subscription and Payment Information
  6. AI-Generated Content
  7. Push Notifications
  8. Local Storage
  9. Information Sharing and Disclosure
  10. Data Security
  11. Data Retention
  12. Account Deletion and Right to Data Erasure
  13. Your Rights
  14. Children's Privacy
  15. Changes to Privacy Policy
  16. Contact Us

1. Information We Collect

Personal Information: When you register and use our Service, we may collect personal information including:

  • Basic identification information (e.g., name, email address)
  • Login credentials (e.g., Google account information, Apple ID information)
  • User profile information (e.g., profile photo)
  • Education-related information and purchase status (e.g., learning progress, test scores, bookmark records, purchase plan information)
  • Device identifier (device UUID for guest accounts)

Usage Information: We automatically collect information about how you use our Service, including:

  • Device information (e.g., IP address, browser type, device model, operating system version)
  • Usage patterns (e.g., feature usage, click paths, learning habits)
  • Login frequency and timing
  • Data on interactions with learning content (e.g., answer records, knowledge card browsing)
  • App version information

2. How We Use Information

We use the information we collect for the following purposes:

  • Providing, maintaining, and improving our Service
  • Creating and managing user accounts
  • Processing and recording learning activities and progress
  • Providing personalized learning experiences and recommendations
  • Managing subscription services and verifying subscription status
  • Sending push notifications (e.g., study reminders, system announcements)
  • Analyzing service usage and trends
  • Detecting and preventing security issues
  • Communicating service updates and changes
  • Responding to user requests and providing support

3. Third-Party Login Account Information

Google Sign-In

Our Service uses Google Sign-In to allow users to log in with their Google accounts. When you choose to sign in with your Google account:

  • We may obtain basic information such as your name, email address, and profile photo
  • We only collect necessary information for authentication and service provision
  • We do not access data from other Google services without your explicit permission
  • You can revoke our access permissions at any time through your Google account settings

Our application requests the following Google OAuth permission scopes:

  • email: To obtain your email address, which serves as a unique identifier for your account and as a contact method
  • profile: To obtain your basic profile information, including name and profile photo
  • openid: To securely authenticate your identity without saving or managing additional passwords

When using Google Sign-In, you are also bound by Google's Privacy Policy.

Sign in with Apple

In the iOS App, you can sign in using your Apple ID. When you choose to use Sign in with Apple:

  • We receive your name and email address (you may choose to use Apple's private relay email address)
  • Apple provides a unique user identifier used to create your account
  • We do not obtain your Apple ID password or other Apple account data
  • You can manage apps using Sign in with Apple at any time in iPhone Settings > Apple ID > Password & Security

When using Sign in with Apple, you are also bound by Apple's Privacy Policy.

4. Guest Accounts

ExamWise offers a guest mode that allows you to experience some features without registration. When using a guest account, please note the following:

  • Device Binding: Guest accounts are bound to your device UUID and are only available on that device
  • Local Storage: Guest account learning data is stored locally on the device and will not sync to other devices
  • Non-Transferable: Guest account data cannot be transferred to other devices or merged with a registered account
  • Data Risk: If you uninstall the App or reset the device, guest account data may be permanently lost
  • Limited Features: Guest accounts have access to limited features; full features require account registration

5. Subscription and Payment Information

ExamWise offers premium features through subscriptions. Our handling of subscription and payment information is as follows:

  • Payment Processing: All iOS In-App Purchase payments are processed by Apple. We do not collect or store your credit card numbers, bank account numbers, or other payment instrument information
  • Subscription Status: We store your subscription plan type, start date, expiration date, and subscription status (active/expired/cancelled) to provide the corresponding service features
  • RevenueCat: We use RevenueCat as our subscription management platform to help us manage and verify subscription status. RevenueCat handles subscription verification communications with Apple and provides subscription status information to us. You can refer to the RevenueCat Privacy Policy for more information
  • Transaction Records: We may retain basic subscription transaction records (e.g., transaction ID, plan type, transaction date) for customer support and troubleshooting purposes

6. AI-Generated Content

ExamWise uses AI technology (including Google Gemini API and OpenAI API) to generate explanatory content for exam questions, including text explanations, detailed question analyses, and visual explanations, helping users understand question content more effectively. Our data processing practices for AI content generation are as follows:

  • Data Processing: We use Google Gemini API and OpenAI API to process question data for generating explanatory content. Only question text, options, and answer explanations are sent to the AI service — no personal user information is included
  • Quality Enhancement: The generation process incorporates web search tools to gather information, cross-referencing multiple sources to improve the quality and accuracy of explanations
  • No Personal Data Transmitted: Your name, email, learning records, and other personal information are never sent to any AI service
  • Error Reporting: ExamWise provides an in-app error reporting feature that allows you to report errors or inaccuracies in AI-generated content. When you use the error reporting feature, we collect the description of your report, related question information, and your user ID (for tracking processing progress). This data is used solely to improve content quality

7. Push Notifications

The ExamWise iOS App may send push notifications to enhance your learning experience:

  • Device Token: When you authorize push notifications, Apple generates a Device Token, which we store to send notifications to your device
  • Notification Content: Push notifications may include study reminders, new feature announcements, or system maintenance notices
  • Can Be Disabled: You can disable push notifications at any time in iPhone Settings > Notifications > ExamWise
  • Not Used for Advertising: We do not use push notifications to send third-party advertisements

8. Local Storage

To provide a better user experience, ExamWise stores certain data on your device:

  • iOS App: Uses UserDefaults to store user preferences (e.g., theme, font size) and SwiftData to store learning data available offline
  • Web Version: Uses localStorage to store user preferences (e.g., theme mode, font size) and login state
  • Purpose: Locally stored data is used solely to enhance user experience and performance, and will not be transmitted to third parties without your consent
  • How to Clear: You can remove locally stored data by clearing App data or browser data

9. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We work with the following third-party service providers to deliver our Service:
    • Supabase — Cloud database and backend services for storing account data and learning records
    • Apple — Authentication (Sign in with Apple) and payment processing (In-App Purchase)
    • Google — Authentication (Google Sign-In) and AI content generation (Gemini API)
    • RevenueCat — Subscription status management and verification
  • Compliance and Legal Obligations: As required by law, or to protect our rights and safety
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets
  • User Consent: In other cases where you consent to such sharing

Any third-party service providers are required to adhere to the same data protection standards as us and are limited to the information they need to provide specific services.

10. Data Security

We implement reasonable security measures to protect your personal information, including encryption, access controls, and regular security assessments. However, internet transmissions cannot guarantee 100% security, and we cannot guarantee the absolute security of information.

11. Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected. Specific retention periods are as follows:

  • Account Data: Retained during the existence of your account; personally identifiable information (name, email, profile photo, etc.) is deleted immediately upon account deletion
  • Answer Records: De-identified upon account deletion (all personally identifiable information removed). De-identified data is retained for question difficulty analysis and learning experience optimization
  • Personalized Data: Deleted immediately upon account deletion, including bookmarks, favorites, learning progress, and other personalized data
  • Purchase Records: Retained for up to 1 year after purchase ends for customer support and tax compliance
  • System Logs: Retained for up to 90 days for security monitoring and troubleshooting

When you delete your account, personally identifiable information and personalized data are deleted immediately. Answer records are de-identified and retained for statistical analysis and service improvement.

12. Account Deletion and Right to Data Erasure

You have the right to request deletion of your account and associated data at any time. ExamWise provides the following account deletion methods:

  • In-App Deletion: You can delete your account directly in the iOS App under Settings > Account Management
  • Email Request: You can also request account deletion by sending an email to [email protected]

When you request account deletion:

  • Your personal information (including name, email, profile photo) will be deleted, and the account will no longer be accessible
  • Fully Deleted: Your bookmarked questions and bookmarked knowledge cards will be completely deleted
  • De-identified Retention: Your past answer records will be retained but de-identified (all personally identifiable information removed). This de-identified data is retained to analyze question difficulty levels and optimize the learning experience
  • If you sign in again, you will start with a completely new account — previous data will not be restored
  • Account deletion is irreversible

13. Your Rights

Depending on applicable laws in your region, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your data (see Section 12 "Account Deletion and Right to Data Erasure")
  • Restriction of or objection to processing
  • Data portability
  • Withdrawal of consent

To exercise these rights, please use the in-app settings or contact us using the contact information below. We will respond within 30 days of receiving your request.

14. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete that information as quickly as possible. If you believe we may have information from a child under 13, please contact us.

15. Changes to Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via email or in-app notification, and provide a reasonable notice period before the changes take effect. We recommend that you review this Privacy Policy regularly for the latest information.

16. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at:

Developer: Kunfeng Lee (李坤峰)
Email: [email protected]

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